Cancellation & Refund Policy

Last updated: 6 October 2026

Cancellation

  • You can cancel a paid plan at any time from the Billing page ("Manage billing") or by emailing info@walink.club.
  • Cancelling stops the next renewal. You keep your paid features until the end of the period you already paid for.
  • After that, your workspace moves to the Free plan. Your data is not deleted: Multiagent pages are paused and existing short links keep working.

Refunds

  • We offer a 30-day money-back guarantee. If you're not happy, you can request a full refund within 30 days of your order date.
  • Refunds are processed by our reseller and Merchant of Record, Paddle. To request one, visit paddle.net or email info@walink.club and we'll help.
  • When you switch to a higher plan or add agents, you pay only the difference for the rest of the period. When you switch to a lower plan, the unused amount is credited towards future bills.
  • Approved refunds go back to the original payment method, usually within 5–10 working days.

Contact

Questions about a charge? Email info@walink.club.